Aritzia Concierge

Let’s talk shop.
So much more than a customer service centre — hence the fancy name — our Aritzia Concierge team connects with and delights our clients with engaging service and exceptional sales expertise.

Here, Everyday Luxury comes to life through client solutions, product knowledge and a love for making life easier.
Opportunities
Where compassion, communication and a tech-savvy approach intersect. As our business continues to grow, so too does our client community and our need for comprehensive, kind and delightful solutions for all their needs. If you consider yourself a people-person and a problem-solver, this is the place for you.


Solving and Selling

Provide Everyday Luxury experiences, solutions and services to our clients through phone, email and live chat.

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Management

Support, motivate and develop the team to delight our clients and provide a new standard of service.

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Our People
Quality Lead, Concierge

“One of my favourite things about Aritzia is the number of opportunities I’ve had to grow and move within the company. I have always felt supported, and even encouraged, to explore different departments and interests by my leaders.”

Quality Lead, Concierge

Manager, Concierge

“What's kept me at Aritzia? Without a doubt, our People and culture. It's been incredibly rewarding to be here for the last six years and watch our growth explode. It’s even more rewarding to feel surrounded by a team of people who are ready to tackle anything.”

Manager, Concierge

Our Everyday Luxuries
Aspirational Workspace
Our offices are specially designed to be places of creativity, productivity and inspiration. They’re also dog friendly. Woof.
Product Discount
Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
A-OK Commissary and Cafe
Our in-house bistro & cafe is like a private oasis where employees can enjoy a curated menu of subsidized snacks, beverages and Everyday Luxury dining. You also get complimentary coffee. Treat yourself.
The SET Fitness Studio
Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, works out well.
Aritzia Virtual Wellness
Because your health, happiness and safety matter — 24/7 support, resources, and information available to you and your family.
Amenities
Additional amenities include a private parent’s room, shower facilities with elevated complimentary conveniences, beautiful locker rooms, bike rooms, and more.
Flexible Scheduling
Enjoy stability and work-life balance with our flexible full-time and part-time shift-bid opportunities.
The Extras
We also offer a multitude of other elevated perks like dry-cleaning, hotel and restaurant discounts, self-care promos, and on-site medical offerings.
Elevated perks vary by location.
Our Spaces
We call Vancouver, Canada home. Located in the historic Railtown district, every detail of our Vancouver Support Office is considered. From the ocean and mountain views to the inspiring spaces and meeting rooms — we’re about creating a motivating work environment for all departments and disciplines.

In addition to our growing home base, we also have satellite Support Offices in New Westminster and Toronto, Canada and employees across North America.
  1. Reception
    Vancouver Support Office
  2. A-OK Cafe
    Vancouver Support Office
  3. The SET
    Vancouver Support Office
  4. Boardroom
    Vancouver Support Office

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Concierge - Space

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Concierge - Space

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Concierge - Space

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Concierge - Space

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Reception
Vancouver Support Office

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A-OK Cafe
Vancouver Support Office

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The SET
Vancouver Support Office

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Boardroom
Vancouver Support Office